Latest Essays

Reducing friction, strengthening user motivation: onboarding scenarios and solutions
Reducing friction, strengthening user motivation: onboarding scenarios and solutions
Optimize user activation by reducing friction and strengthening motivation
Optimize user activation by reducing friction and strengthening motivation
When to invest in optimizing user onboarding and activation
When to invest in optimizing user onboarding and activation
Testing user activation fit for diverse use cases
Testing user activation fit for diverse use cases
Why objective vs. perceived product value matters for activation
Why objective vs. perceived product value matters for activation
The valuation of Wish has dropped from $22 billion to just $0.45 billion
The valuation of Wish has dropped from $22 billion to just $0.45 billion
Value windows: finding when users are ready to benefit from your product
Value windows: finding when users are ready to benefit from your product
Why does Netflix release all episodes of a season at once, while most other streaming providers release episodes on a weekly basis?
Why does Netflix release all episodes of a season at once, while most other streaming providers release episodes on a weekly basis?
Using data for strategic decisions
Using data for strategic decisions
How to design and run JTBD research interviews: guide and templates
How to design and run JTBD research interviews: guide and templates
Be realistic about the reasons users choose your solution
Be realistic about the reasons users choose your solution
Can you persuade one user to switch to your product?
Can you persuade one user to switch to your product?
Highlights of 2022: the best things to recall
Highlights of 2022: the best things to recall
“That’s a novelty effect. After users figure it out, the metrics will grow again”
“That’s a novelty effect. After users figure it out, the metrics will grow again”
Did you know you can improve user retention but make a product worse?
Did you know you can improve user retention but make a product worse?
Not every product is habit-forming, but all products can have loyal users
Not every product is habit-forming, but all products can have loyal users
The activation flow of a product is never as easy and straightforward as PMs expect or design it to be
The activation flow of a product is never as easy and straightforward as PMs expect or design it to be
10 days ago, I mentioned the Lensa app and its great viral loop. Now, the app has reached the # 1 spot on the App Store in the US and is making over $1 million per day
10 days ago, I mentioned the Lensa app and its great viral loop. Now, the app has reached the # 1 spot on the App Store in the US and is making over $1 million per day
User activation starts long before sign-up
User activation starts long before sign-up
Most bad product decisions are justified by what the business needs. Most good product decisions are justified by what the customer needs
Most bad product decisions are justified by what the business needs. Most good product decisions are justified by what the customer needs